Password manager | Support

Learn how to manage your app credentials

‍

‍The Desktop.com Password manager stores passwords for apps in one place. In this way, you will not have to select a username and password on the login page or push the login button each time you want to launch the app.

‍
The Desktop.com Password manager will autofill your app credentials after you set them up for the app.

If you haven’t installed the Browser plugin, you will get a prompt to install the extension.The browser plugin automatically recognizes when new credentials to apps or sites are entered and allows you to add password-based apps from your browser to a desktop. You won’t need to create apps manually and later update login credentials, as this will be configured automatically

‍

How to manage passwords:

Please, make sure that you unlocked your credentials by entering the master password set for your Desktop.com account before managing passwords

1) Open your Desktop.com app

2) Click Unlock credentials button on the left-side panel

*Apps, links and chat section are minimized in this example. You can also switch to the maximized view

3) Enter a password for your Desktop.com account and click Unlock button

4) Right Click on the app and then click Choose password option in the drop-down menu

5) Click Add a login/password button

6) Enter credentials which you use for accessing this app and then click Create button

You can create and save multiple logins/passwords for the app

7) If you have multiple credentials, just choose which login/password should be used for accessing this app

Please,note, that some apps have login forms which we currently do not support

8) You can access, edit/delete your saved credentials from the Passwords menu

‍

Workspace owners and administrators can select any app and make it into a shared login app. Learn how to share passwords here

What happens if I forget the password for my Desktop.com account ?

You can still change the password for logging in to Desktop.com by following the instructions on how to change your password. You will restore an access to your Desktop.com account, but your workspace owner will need to approve your password change in order to restore an access to your app credentials (as you will still have your old password set for unlocking app credentials before the owner’s approval)

If you are the workspace owner, you will get a notification, asking you to confirm the password change for the user. You will need to accept the password request change in order to grant the user access to stored passwords