Chat with Desktop.com

Reply to conversations or directly message anyone else in the Workspace.

In this article:

Types of chats (chat feature is included with every type of Desktop.com accounts. :

- Direct (between members/guests or between a member  and an external person not associated with the Desktop.com account)
- Channel chat (chat with all members/groups of a particular desktop)

Please,note, that to start chatting with someone, you need to make sure that you belong to the same workspace

How to start a direct chat

     1) Open the Desktop.com app

     2) Navigate to the People panel on the top right and click the user you want to start a chat with. Click Message button

     3) After you started a chat conversation, you can now access this from the Chats menu. All direct conversations will be listed under the Direct Messages category

You can also start chat conversations with external users. Learn how to invite external users to chatshere

How to start a channel chat

Only workspace owners and administrators can initially enable a group chat for desktop's membershere

     1) Navigate to the Desktops menu and click the desktop you want to start chat with

     2) Click +Add button and select Enable chat option in the drop-down menu

      3) Click Chat button to open the chat in the chat's menu

     4) To access channels' chats navigate to the Chats menu and then to the Channels tab

     5) Use the Pin chat option if you want to see this conversation on the top of your chats' menu. Click 3 dots button and then select Pin this chat option. These conversations will be listed under category Pinned.

    

     

6) To use the Threads, enter a message and click Reply button

     7) Hide or show messages in the thread

     8) A small tip- you will see if someone is typing a message

How to start a direct chat on a mobile device (Android)

     1) Open the Desktop.com app

     2) Tap the Expand menu button

     3) Navigate to the People panel on the bottom

     4) Tap the user you want to start a conversation with and then tap Message button in the drop-down menu

     5) You can now access this conversation from the Chats menu, under Direct messages

How to start a group chat on a mobile device (Android)

     1) Open the Desktop.com app

     2) Tap Expand menu button

     3) Navigate to the Desktops menu and tap the desktop you want to start a conversation with

     4) Tap + button and choose Enable chat option in the drop-down menu

     5) You can now access this conversation by navigating to the Chats menu -> Channels

Find more  useful information in our list of the most related articles:

     Chat, Voice & Video Call with Desktop.com

     How to start a Call

     How to invite external users to chat

     How to schedule meetings

     How to create a desktop

     How to import bookmarks

     How to import apps

     How to invite a new user

     How to share my Desktop with other users

     Password Manager