Making calls with Desktop.com

You can make calls and video conferences using Desktop.com

There are 2 types of calls available:

- Direct (between members/guests or between a member and an external person not associated with the Desktop.com account)

- Group (call limited to members of the desktop)

Please note that to make calls or video conference with someone, you need to make sure that you belong to the same workspace

There are certain restrictions on the participants' number:

Free accounts: Max video/Audio participants = 5 in a call. Max 1 hour meetings

Pro accounts - Max video/Audio participants = 25 in a call. Max. 24 hour meetings

Enterprise accounts - Max video/Audio participants = 100 in a call. Max. 24 meetings

How start calls:

     1) Open the Desktop.com app

     2)To start a Direct call, navigate to the People panel on the top right. Choose a teammate from the list and click Call/ Video call button

     3) To start a Group call, Navigate to the Desktops menu, click the desktop you want to start a call with and click Call/ Video call button in the right corner

  

Before we start, let's create a group. Learn how here

     4) Now you can initiate calls with this user/ desktop from the Meetings menu -> Calls

     5) Also you can start calls from the Chat menu

      5) You can also invite other people to your call/video call which has already started. Click Participants button on the bottom panel and then click Invite Someone button

     6) To share the meeting link during the call, click 3 dots button on the bottom panel and select Invite people option

     7) You can either copy and share the link or share meeting invitation

8) To manage your meeting settings, tap 3 dots button on the bottom panel

     9) Click Chat button to send any important messages during the meeting and select the Chat tab

     10) Click Share screen button to start your presentation

     11) You can create a poll during a call if you need to consult with your team. Click the Chat button on the bottom panel. Switch to the Polls tab and click Create a poll button

     12) Enter the poll question and then add poll options. Click Add option button if you need to add more choices. Click Send button when you are ready

     13) Now team members can vote by checking the boxes and then clicking Submit button

     14) Check the results by clicking Show details button or change your choice by clicking Change vote button

Find more useful guides in our list of the most related articles:

Breakout rooms

How to share video and audio directly in a call

How to share a screen in a video conference

How to enable screen-sharing on MacOs Chrome

How to schedule meetings

How to edit scheduled meetings

Chat with Desktop.com