Making Calls with Desktop.com

You can make calls and video conferences using Desktop.com

There are 2 types of calls available:

- Direct (between members/guests or between a member and an external person not associated with the Desktop.com account)

- Group (call limited to members of the desktop)

Please note that to make calls or video conference with someone, you need to make sure that you belong to the same workspace

There are certain restrictions on the participants' number:

Free accounts: Max video/Audio participants = 5 in a call. Max 1 hour meetings

Pro accounts - Max video/Audio participants = 25 in a call. Max. 24 hour meetings

Enterprise accounts - Max video/Audio participants = 100 in a call. Max. 24 meetings


How to start a direct call:

     1)Navigate to the People panel in the top right corner

     2) Choose the member you want to call and click the Call or Video call button

     3) Alternatively, navigate to  Chats, choose the user you want to call and click the Call or Video call button

     4) To check an information about your calls, navigate to Meetings

*You can also make calls from this menu

How to start a group call

Before we start, let's create a group. Learn how here

     1) Navigate to Chats

     2) Click the group and then start a call

     3) You can also invite other people to your call/video call which has already started by clicking the Invite more people button and then sharing the invitation link:

   You can also adjust the settings of the video conference:

     1) Tap the More actions button in the bottom left corner

     2) Manage your video quality or go to the Settings to adjust your connected devices (camera and michrophone), set your display name and apply additional moderation settings

How to start a  direct call on a mobile device(Android):


     1) Open the Desktop.com app

     2) Tap the Expand menu button

     2) Navigate to the People panel on the bottom right

     3) Choose the member you want to call and tap the Call/Video call button

How to start a group call on a mobile device (Android):

     1) Open the Desktop.com app

     2) Tap the Expand menu button

     3) Navigate to Chats

     4) Tap the group you want to start a call with

5) Tap the Call/Video call button

Please, find more guides on using the Desktop.com  in the related articles:

How to create a desktop

How to import bookmarks

How to import apps

How to invite a new user

How to share my Desktop with other users

Chat, Voice & Video Call with Desktop.com

How to start a Chat

Password Manager