There are 2 types of calls available:
- Direct (between members/guests or between a member and an external person not associated with the Desktop.com account)
- Group (call limited to members of the desktop)
There are certain restrictions on the participants' number:
Free accounts: Max video/Audio participants = 5 in a call. Max 1 hour meetings
Pro accounts - Max video/Audio participants = 25 in a call. Max. 24 hour meetings
Enterprise accounts - Max video/Audio participants = 100 in a call. Max. 24 meetings
1) Open the Desktop.com app
2)To start a Direct call, navigate to the People panel on the top right. Choose a teammate from the list and click Call/ Video call button
3) To start a Group call, click the desktop you want to start a call with and click Call/ Video call button in the right corner
4) Now you can initiate calls with this user/ desktop from the Meetings menu
5) Also you can start calls from the Chat menu
5) You can also invite other people to your call/video call which has already started. Click Participants button on the bottom panel
6) Then click Invite Someone button
7) Share the meeting link either by copying and then sending to someone or share by an email
8) To manage your meeting settings, tap 3 dots button on the bottom panel
9) Click Chat button to send any important messages during the meeting and select the Chat tab
10) Click Share screen button to start your presentation
11) You can create a poll during a call if you need to consult with your team. Click the Chat button on the bottom panel. Switch to the Polls tab and click Create a poll button
12) Enter the poll question and then add poll options. Click Add option button if you need to add more choices. Click Send button when you are ready
13) Now team members can vote by checking the boxes and then clicking Submit button
14) Check the results by clicking Show details button or change your choice by clicking Change vote button
How to share a screen in a video conference
How to share video and audio directly in a call
