Desktop.com Cookie Policy

Last updated April 25, 2020

  1. What are cookies?
  2. How does Desktop.com use cookies?
  3. How to manage your cookie preferences
  4. Updates to this Policy
  5. How to contact us

This Policy contains information about the cookies that Desktop.com uses, how using cookies in this way allows us to provide the best possible experience to you and the choices you have when it comes to your cookie settings.


1. WHAT ARE COOKIES?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

You can find more information about cookies at www.allaboutcookies.org or www.youronlinechoices.eu.  


Cookies also differ depending on the purpose they are used for, including:

Strictly Necessary Cookies - These cookies are essential in order to enable you to use the features of our services, such as remembering that you have logged into the service. Without these cookies, services you have asked for e.g., e-billing, cannot be provided.


In summary, these cookies enable services you have specifically asked for and make using our services possible.


Performance Cookies - These cookies collect information about how visitors use our services, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies collect anonymous information on the pages visited. All information these cookies collect is anonymous and it is only used to improve the performance of our services.


Web analytics that use cookies to gather data to enhance the performance of a website fall into this category. For example, they may be used for testing designs and ensuring a consistent look and feel is maintained for the user. This category does not include cookies used for behavioural/targeted advertising networks.


Functionality Cookies - These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to the part of our web pages that you are able to customize. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.


These cookies remember choices you make to improve your experience.


If the same cookie is used for retargeting they must be included in the ‘Targeting or advertising cookies’ category as well. It might also include cookies that are used to deliver a specific function, but where that function includes cookies used for behavioural/targeted advertising networks they must be included in the ‘Targeting or advertising cookies’ category as well as this category.


Targeting or advertising Cookies - These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. 


You may see a “cookie banner” on our websites and dashboards. We do not set, or allow, our ad partners to set, cookies that are used to show you targeted ads before you click “accept”. When you consent in this manner, we and our advertising partners may set advertising cookies on the site you are visiting and on our other websites, dashboards, and services, which we use to show you advertisements about Desktop.com’s services. 


Desktop.com may occasionally advertise on third party websites and use services provided by Google, such as GoogleAds and Doubleclick, for managing and placing advertisements. These service providers place a cookie on your device and thereby allow us to track the success of our advertising campaigns by using a visitor identification technology such as "web beacons" or "action tags," which counts the number of visitors that has come to the Desktop.com website after being exposed to a Desktop.com banner ad on a third party site. Please note that we do not use this technology to access your personal information as it is only used to compile aggregated statistics about visitors that come to the Desktop.com website, in order to gauge the effectiveness of our ads. The information generated by these beacons is transmitted to us via Google servers in the USA.

Desktop.com has a legitimate interest in using such cookies, as some features of our website may not function properly if the ability to accept cookies is disabled. Please note that this information applies to the use of cookies by Desktop.com and does not cover the use of cookies or other tracking technology by any third parties.

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.


Social media cookies. These cookies are used when you share information using a social media sharing button or “like” button on our website, or when you engage with our content on/through a social media site. This will be recorded by the Social media network on which the action was taken and the information may be linked to targeting/advertising activities.


2. HOW DOES DESKTOP.COM USE COOKIES? 

Desktop.com uses the cookie types described in the section above in the following ways:

Strictly Necessary - These cookies are necessary to allow us to operate the Desktop.com service as you have requested. For example, they let us recognise what type of account you have and then provide you with services accordingly.


Performance / Analytics - We use cookies and other similar technologies to analyse how the Desktop.com service is accessed, how it is used or how it is performing. We use this information to maintain, operate, and continually improve the Desktop.com service. We may also obtain information from our email newsletters or other communications we send to you, including whether you opened or forwarded a newsletter or clicked on any of its content. This information tells us about our newsletters' effectiveness and helps us ensure that we're delivering information that you find interesting.


Functional - These cookies let us operate the Desktop.com service according to your preferences. For example, when you continue to use or come back to Desktop.com, we can provide you with our services based on information you provide to us, such as remembering your username, how you have customised our services as well as reminding you of content you have accessed on the service previously.


Targeted Advertising - We use these cookies and other similar technologies to serve you with advertisements that may be relevant to you and your interests, including interest-based advertising. The information may also be used to record how many times you’ve been served a particular advertisement and to ensure we do not display the same advertisement to you repeatedly, and to otherwise help us measure their effectiveness.


Third Party - We may allow our Partners to use cookies or other similar technologies on or outside the Desktop.com service for the same purposes identified above, including collecting information about your online activities over time and across different websites, applications, and/or devices.


Desktop.com Ads - We work with website publishers, application developers, advertising networks, and service providers to deliver advertisements and other content promoting Desktop.com on other websites and services. Cookies and other similar technologies may be used to serve you with advertisements that may be relevant to you and your interests on other websites, applications, and devices and to regulate the advertisements you receive and measure their effectiveness.


3. HOW TO MANAGE YOUR COOKIE PREFERENCES

Browser Cookies

You can withdraw or modify your consent to our use of cookies at any time. If you no longer wish to receive cookies you can use your web browser settings to accept, refuse and delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings).

Please note that if you set your browser to refuse cookies, you may not be able to use all the features of the Desktop.com website. For more information, visit www.allaboutcookies.org.

Mobile Identifiers

On your mobile device, your operating system may provide you with additional options to opt out of interest based advertising or to otherwise reset your mobile identifiers. For example, you may use the “Limit Ad Tracking” setting (on iOS devices) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.

Cookies on the Desktop.com App

You can withdraw your consent to our use of cookies on the Desktop.com app at any time. If you no longer wish to receive cookies, navigate to your Account Settings page and turn on the Cookie Opt-Out feature. When the feature is turned on, it will block cookies from that installation of the Desktop.com app on that device. Therefore, if you have a Desktop.com app installed on more than one device, or if you reinstall the app, then you will need to turn the feature on for each one of those installations. You will need to restart the application for this feature to take effect.

Please note that if you set the Desktop.com app to block cookies, then your user experience of the Desktop.com services may be affected.

Do Not Track

If you opt-out of having your information collected through Cookies, your existing display advertising Cookie(s) will be deleted and a new Cookie will attempt to be placed that instructs third-party service providers not to track your future activities when that cookie is detected (a “do-not-track” cookie). If your browsers are configured to reject Cookies when you visit our opt-out page, a “do-not-track” Cookie cannot be set on your computer. Also, if you subsequently erase “do-not-track” Cookies, use a different computer or change web browsers, you will need to opt-out again. We currently do not respond to browser "do-not-track" signals. 

Interest-Based Advertising

Certain targeted advertisements that we (or a service provider acting on our behalf) display to you, based on information about your online activities across websites and other interactive properties operated by third parties, may include the “Ad Choices” icon or another mechanism to opt-out of receiving interest-based advertisements. You may click on the AdChoices icon or visit www.aboutads.info to receive more information about the collection and use of information about your online activities for interest based advertising or to learn how to opt-out of having your data used for interest based advertising by Digital Advertising Alliance (DAA) participating companies.

  • Canadian users can also visit www.youradchoices.ca.
  • European users can also visit www.youronlinechoices.com to learn how to opt out of having their data used for interest-based advertising by European Interactive Digital Advertising Alliance (EDAA) member companies.
  • The Network Advertising Initiative’s (NAI) Opt-Out Tool at www.networkadvertising.org/choices allows you to opt out from the use of information about your online activities for interest based advertising by NAI member companies.

Please note that even if you opt out using the mechanisms above, you may still receive certain advertisements when using the Desktop.com services.


4. UPDATES TO THIS POLICY

If any changes are made to this Cookie Policy, the updated version will be indicated by an updated “Last updated” date up top, and the updated version will be effective as soon as it is accessible. If we make material changes to this policy, we may notify you either by prominently posting a notice of such changes in the Desktop.com service or by directly sending you a notification. We encourage you to review this policy frequently to stay informed.

If you want to find out more about how Desktop.com uses your personal data, please see our Privacy Policy.



5. HOW TO CONTACT US

Thank you for reading our Cookie Policy.  If you have questions or comments about this policy, or any other of our policies, email us at privacy@desktop.com or by post to:


Desktop.com AS

c/o Okonova 360 AS

Krags gate 144

4950 RISOR, Norway